Smart Journey Sdn. Bhd.

Payment Policy

Terms and conditions for payments and refunds

Payment Schedule

All payments are subject to the following schedule and terms as set by Smart Journey Sdn. Bhd. (MOTAC License: 5642).

Payment Terms

  • A deposit is required upon booking confirmation
  • Subsequent payments are due according to the payment schedule provided with your package
  • Final payment must be completed before the specified deadline
  • All payments are non-refundable except as specified in our cancellation policy
Refund Policy

Refunds are subject to our cancellation policy and may vary based on the timing of cancellation and package type. Please refer to the cancellation rules for specific refund percentages.

Payment Methods

We accept various payment methods including bank transfers, online payments, and other methods as specified during booking. All payment details will be provided upon booking confirmation.